CarryRoute Support
Help with routes, alerts, offline itineraries, and subscriptions.
Contact
The only public CarryRoute support address is contact@lawenforcementsolutions.pro.
Report a bugOpen a pre-addressed report with the details that help us reproduce it.
Email supportQuestions about routes, alerts, offline itineraries, or subscriptions.
Include the CarryRoute version, device and OS version, and a short description of what happened. Do not email firearm serial numbers, full dates of birth, permit images, or unnecessary route addresses.
Before contacting support
- For purchases, open Profile & Settings and use Restore Purchases.
- For alerts, confirm Notifications and Location permissions in iOS or Android system settings.
- For a route issue, recalculate while online and note the affected jurisdiction names.
- For an official-source correction, include the government URL and section that changed.
Legal and privacy
CarryRoute support can help locate a route section or official-source link, but cannot provide legal advice or decide how a law applies to you. You remain responsible for checking current official sources and your decisions. Review the Privacy Policy and Terms of Use.